Mobility is certainly a buzzword in business today. But what does it actually mean? Essentially it’s a process that helps organisations to function while employees are away from the office, for example, being able to work while travelling on the train.

By Roger Berry, head of marketing, Dell HSB

Small businesses are already embracing this technology, realising that it can give them competitive edge over larger businesses. Research conducted by the IoD and commissioned by Dell reveals that in 2004, 52% of companies with 1-to-10 employees were moving away from desktop computers in favour of notebooks.

But it took two years for larger organisations to catch up with 54% of companies with 201 employees or more actively purchasing notebooks (as opposed to desktop PCs) in 2006.

Other mobile hardware includes handheld devices such as smart phones and PDAs. Highly portable, these devices allow users who are on the move instant access to mailboxes and company’s network.

There’s more to mobility than just hardware. 3G mobile broadband is a great way for small businesses to ‘keep connected’ wherever they are. This service is fast, connecting the user at speeds similar to those experienced within an office environment.

It gives employees the ability to, for example, place customer orders whilst on the road rather than waiting to get back to the office because they can connect to the office server wherever they are.

As the service relies on established mobile operator networks, rather than isolated patches of Wi-Fi coverage, mobile broadband allows employees safe, easy and remote access, with minimal disruptions, to corporate databases and email systems.

Another big advantage of mobility is that it is easier for staff to work from home, providing flexible work options. This means being able to base employment decisions solely on skills and ability rather than allowing location to influence decisions.

Staff can be equipped with notebooks and wireless networks – but remember to protect against security threats.

Financial implications

As with most things in life, nothing comes for free and there are costs involved with mobility. Any move to support mobile working needs to be based on business needs.

While 3G mobile broadband is an excellent business solution, consider the entire cost. As well as the associated hardware, you will also need an account with a mobile operator.

The tariff will depend on data usage, but ensure monthly payments are not used up by staff accessing email as there are more cost-effective mobile email solutions available.

Staff need to understand how to make the most of the technology available to ensure the business maximises the productivity and efficiency gains promised. In order for this to happen, the mobile working policy needs to have input from all concerned – not just the IT department.

When purchasing mobile technology, flexible financing is one option. It has several benefits as it allows a business to obtain the technology it needs while retaining cash and conserving lines of credit.

It also enables businesses to obtain technology using low, fixed monthly payments. Leasing is another option and is similar to renting, where small businesses can pay for and use the technology they need without having to purchase the equipment outright.

There are many options available to small businesses to invest in mobile technology. Make sure you plan your purchasing strategy carefully, so you can get ahead of the competition and make the most of mobility.

For more information on Dell please visit www.dell.co.uk

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By Roger Berry  on   Jul 12,2008

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Keywords

mobility    technology    IT    laptops    mobile phones    3G    PDAs   

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