
Twinkle


Charles Orton-Jones


Bernice Hurst


Carmen Snipes


Damon Segal


Steve Van Dulken


Brian Chernett


Dan Matthews

















I
enjoy the game of Cricket. Last year, I watched with amazement as the
seemingly invincible Australian one-day side slumped into a run of five
straight defeats by England and New Zealand that, earlier in the season
seemed unimaginable.
If they eased back, it wasn’t by much
but it made a crucial difference. Their preparation for the Cricket
World Cup became much tougher and more rigorous than it might have been.
The
same inexplicable slump can overtake businesses when they, too, are at
the top of their game. They may ease off, give less attention to the
detailed numbers of the business and the
board may meet less often. Problems often surface first in the numbers.
Sales
may stop growing because of competitive activity, profitability may be
eroded by materials price increases or salespeople give more discount
than usual – all will be revealed in the numbers.
Selling more
of a product or service which is inherently profitable is a good thing,
but what if it is no longer profitable and makes a small loss instead.
The more units you sell before someone spots the problem, the more you
will lose. Suddenly success is a bad thing.
Making sure you stay
successful is about continuing to do the right things right. Every
member of the board is responsible for maintaining the winning
position. Board meetings must be held regularly – every month at least
– and the financial position must be monitored continuously.
Whose
job is it to ensure all of this happens? The CEO, of course (with the
support of his non Executive Chairman if he has one). Snatching defeat
from the jaws of victory is not part of his job description. Ensuring
that everyone remains focused on further success clearly is.


