It's all very well chasing sales leads but if you don't look after your customers you'll never move forward. Your customers can make or break your brand by word of mouth, and the internet means disgruntled customers can shout as loud as they like. Here's how to get customers and keep them sweet.

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Manage your customer database
Jed Mooney, managing director of Datahold, one of the UK’s leading database management companies, describes why you must have a customer database and how to set about creating and managing one..
By Jed Mooney Nov 14,2008 - Comments (0) - Rating (1 votes)

Build rapport on the telephone
Rapport building is an essential part of the small business communication process. If you don't build rapport with potential customers or business partners on the phone it can fundamentally affect the outcome of ....
By Christine Knott Oct 30,2008 - Comments (0) - Rating (1 votes)

Business sales and selling
James Barlow, chief executive of the Scottish Institute for Enterprise, gives his advice on how to perfect your sales technique..
By James Barlow Jul 13,2008 - Comments (0) - Rating (1 votes)

Start an online shop business
Vince Holt, managing director of North Manchester based online specialists 11 out of 10, gives some easy-to-apply website tips that can have an immediate and substantial affect on your online income stream..
By Vince Holt Jul 13,2008 - Comments (0) - Rating (1 votes)

Customer email databases
We’ve seen too many companies tried to improve data integrity and management when it’s too late. .
By Grant Keller Jul 12,2008 - Comments (0) - Rating (1 votes)

Network at a trade show
Networking can be a nerve-wracking experience. How do you approach someone? What if you bore them silly? We have the answers..
By Chaz Brooks Jul 12,2008 - Comments (0) - Rating (1 votes)

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Most Popular Articles

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Customer email databases
We’ve seen too many companies tried to improve data integrity and management when it’s too late. .
By Grant Keller Jul 12,2008 - Comments (0) - Rating (1 votes)

Business sales and selling
James Barlow, chief executive of the Scottish Institute for Enterprise, gives his advice on how to perfect your sales technique..
By James Barlow Jul 13,2008 - Comments (0) - Rating (1 votes)

Manage your customer database
Jed Mooney, managing director of Datahold, one of the UK’s leading database management companies, describes why you must have a customer database and how to set about creating and managing one..
By Jed Mooney Nov 14,2008 - Comments (0) - Rating (1 votes)

Move to   << Prev 1 | 2 |  next>> 

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